Healthy Conversations

In this video Judith Glaser, introduces the three levels of a healthy conversations.  In a level #1 healthy conversation we exchange information non-judgmentally, just trying to connect. Level #2 is a positional conversation; one of us is advocating a position. Level #3 is a transformational conversation, where we are willing to be influenced by each Read More »

How to Increase Engagement

About 70 percent of American workers are not engaged. To increase engagement create an attractive work environment, connect workers with the purpose, and try to make the work fun. In this video, Allison Rimm describes how a competition to encourage hand washing in a hospital connects to employee purpose. After viewing the video, answer a Read More »

Redefining Staff Meetings

Shift meetings from report-outs to collaborative problem solving. Identify the problem in advance. Then discuss it in groups of three or four. This allows everyone to speak, which encourages candor, diversity of opinion, truth telling, innovation, and inclusion.  In this video, Keith Ferrazzi discusses the shift need for more productive staff meetings. After viewing the Read More »

Play your Role at the Right Altitude

Do-manage-lead represents different altitudes or levels of engagement in your approach to work. Team leaders who are supervising others should abandon the do level — hands-on tasks — in favor of managing through the use of interpersonal skills, that is, developing others and themselves to get work done.  In this video, Erica Peitler explains the Read More »

Change through Rapid Transformation

To lead change in your organization, create cross-functional teams to work on the pieces and engage in rapid transformation: 1) create a sense of urgency, 2) diagnose the root causes, 3) envision the future, and 4) write a detailed implementation plan. After viewing the video, answer a “Questions to Ask” and select an “Ideas for Read More »

Credibility is the Foundation of Leadership

Why would anyone follow you? Barry Posner asserts that we follow people we believe are credible – competent, honest, forward-thinking, and inspirational. People will not believe the message, if they don’t believe in the messenger. Credibility is the foundation of leadership. Barry Posner is the Accolti Endowed Professor of Leadership at the Leavey School of Read More »

Influence Comes from Trust

Influence comes from trust. Trust comes from vulnerability, e.g., “I don’t know; what do you think?” People who are asked are more engaged. In the video, Sue Powell tells of a boss who asked everyone for his or her opinion, but were told to act as if the final decision were theirs. After viewing the Read More »

Before You Start Something New

Before you start anything new — a retreat, a job, a board commitment — ask questions like, “Why did you take this job?” “What would motivate you to stay?” “How would I know you need help?” etc. Only then should you talk about goals. That will improve retention.  In this video, Shari Harley encourages focusing Read More »

Work for Outsight More than Insight

Leaders are advised to get in touch with themselves through introspection about the past. But the past is not the future. Work for outsight, not insight.  In this video, Herminia Ibarra encourages you to do things that are unusual for you. Make a list of new activities and relationships you will pursue over the next Read More »

How to Reduce Gossip

People are reluctant to say something to your face because they were told as children, “If you can’t say something nice, don’t say anything at all.” Tell people closest to you that you encourage direct, honest feedback of all kinds, including negative. You won’t freak out.  In this video, Shari Harley, discuss how allowing people Read More »