Professional Development

At NC State, workforce learning fosters continuous improvement.

Special Announcement

In our ongoing efforts to continuously improve our services, Learning & Organizational Development has gathered feedback from program participants and the campus community. Based on this feedback, we will be updating our curriculum and delivery methods. Meanwhile, we will temporarily suspend the delivery of our leadership certificate programs and instructor-led courses. We will continue to offer a number of professional development programs and courses, including Quick Start, HR Academy, and other leadership topics, along with Compass online learning. Thank you for your patience as we strive to enhance the way L&OD develops talent to “think and do.”


Our instructor-led courses and programs provide you with the knowledge, skills, and abilities you need to optimize your job performance. Select from a variety of topics and register today.

Instructor-Led Courses

  • Accelerating Team Performance: Understanding the Five Behaviors of a Cohesive Team
  • Acting with Integrity through Business Ethics
  • Adapt Your Communication Style to Improve Collaboration
  • Become Influential
  • Behavioral-Based Interviewing
  • Choosing a Conflict-Handling Strategy
  • Coaching for Performance Improvement
  • Coaching for Professional Development
  • Collaborative Conflict Resolution
  • Communicating Effectively
  • Develop a Customer-Oriented Approach
  • Facilitating Team Conflict Resolution
  • Generational Workstyles & Motivations
  • Giving & Receiving Feedback
  • Introduction to Project Management
  • Leading with Emotional Intelligence
  • Managing & Coping with Change: A New Path for Personal & Professional Growth
  • Managing Effective Meetings
  • Situational Supervision
  • Team Decision-making & Problem-solving
  • Team Essentials:  Creating the Framework for a High Performing Team
  • The Leadership Challenge Workshop: Achieve the Extraordinary
  • Time to Be More Productive
  • Understanding Yourself and Others
  • Write a Clear and Concise Message

VitalSmarts Certification

  • Crucial Conversations: Tools for Talking When Stakes are High
  • Influencer Training: The New Science of Leading Change
How to Enroll

Human Resources & Business Practices Training

Earn a Certificate in one of our policy & procedure programs or enroll in the specific courses you need.

Certificate Programs

Instructor Led Courses


Employee Relations

Talent Solutions

EHRA Administration


Human Resources Information Management

Environmental Health and Public Safety

How to Enroll